Career Progression Program
Program Overview
- Improve job skills for current roles
- Grow as leaders to prepare for promotion in corrections
- Complete the program on their own schedules
- Enroll in one of four career tracks to customize training
Four Tracks of Career Progression
The Case Manager track consists of approximately 27 hours of virtual courses and tests. Some coursework may contain discussions, examples, or situations unrelated to law enforcement; however, all content can still be considered relevant to the role of a case manager. Training is selected to help develop or enhance the skills of a Case Manager and provide an opportunity to grow both personally and professionally. Topics selected include:
- Teamwork and Communication
- Documentation
- Case Management
- Mentorship
The Correctional Officer (CO) track consists of approximately 15 hours of virtual courses and tests. Some coursework may include discussions, examples, or situations unrelated to law enforcement; however, all content can still be considered relevant to the role of a CO. Training is selected to develop or enhance a CO's skills and to provide opportunities for personal and professional growth. Topics selected include:
- De-escalation
- Teamwork and Communication
- Documentation
- Law Enforcement
The Food Service Officer track consists of approximately 31 hours of virtual courses and tests. Some coursework may include discussions, examples, or situations unrelated to law enforcement; however, all content can still be considered relevant to the role of a Food Service Officer. Training is selected to develop or enhance a Food Service Officer's skills and to provide opportunities for personal and professional growth. Topics selected include:
- Teamwork and Communication
- Documentation
- Food Service Safety and Protocols
The Probation and Parole Officers track consists of 30 hours of training comprised of multiple external sources. Some coursework may contain discussions, examples, or situations not related to law enforcement; however, all content can still be considered relevant to the role of a probation and parole officer. Training was selected to help develop or enhance the skills of a PPO. Content from a variety of topics is designed to improve offender supervision, increase public safety, and provide an opportunity for officers to grow both personally and professionally. Topics selected include:
- Time Management
- Wellness
- Communication
- Law Enforcement
- Case Management
Program Eligibility
Participants must:
- Maintain a "Meets" or "Exceeds" performance rating when registering for and participating in the program
- Have no current disciplinary actions, written warnings, pending investigations, or time management issues
- Maintain criminal justice certification during the program
- Have completed 12 months of service for the correctional officer, food service officer, and case manager tracks, or 24 months of service for the probation/parole officer track
- Complete a Registration Form & Letter of Acknowledgement covering requirements and eligibility.
For program and eligibility questions, Institutions staff can contact their facility's administrative officer or email CareerProgressionProgramInfo@dac.nc.gov. Community Supervision staff should speak to their supervisor or email to CareerProgression@dac.nc.gov.
"I would recommend this program to my coworkers. The self-paced modules made it easy to learn and retain the information."
Kyra Neuman, Career Progression Participant
Steps to Program Completion
The Career Progression program is self-paced and self-monitored. To complete the program, participants must:
- Complete courses in their designated career track
- Complete a self-assessment that documents completion of the coursework and states your ability to perform these new skills and tasks
- Complete a review session to share lessons learned and provide feedback
After completing the program, participants will earn a certificate of completion and insignia.
How to Register
- Go to FIORI and log in using your NCID – just as you would to check benefits and your pay stub.
- Click on LMS & NCVIP at the top of the webpage.
- Click on the LMS & NCVIP white box and Submit on the next screen.
- Once in the NC Learning Center (Learning Management System), hover over DAC Career Progression in the main menu and click Career Progression Program, which will take you to the Career Progression main page.
- Register for the program. When you complete the registration and your eligibility is confirmed, you will be able to start the program.
For LMS course issues, email Crystal.Lupton@dac.nc.gov.