Support Services

The Support Services Division oversees multiple, complex operations across agency facilities statewide, including:

Central Engineering

Provides expert technical, engineering, architectural and construction services to improve and maintain facilities and to protect the citizens, staff, offenders and the environment. Ensures compliance with all codes, regulations and legislative mandates, and creates offender rehabilitation and training opportunities. Learn more about Central Engineering projects and programs here.

Central Supply Warehouse

Operates a fleet tractor trailers, delivering food, clothing, office and kitchen supplies to all institutions, facilities, and offices statewide. Receives and issues a combined total of approx.$60M in merchandise annually and averages a daily inventory of approximately $10 Million in merchandise.

Facility Management

Provides essential services to NCDAC institutions, facilities and offices statewide, including installation, service, and repair of telecommunications, cameras, FA and EIS systems, HVAC/refrigeration, plumbing, electrical, construction, mechanical, welding/fabrication, kitchen equipment, grounds maintenance, after hour emergencies, and special safety/security projects. Also ensures compliance with all building codes.

Fleet Management

Responsible for the procurement, assignment, tracking and maintenance for more than 6,000 state-owned vehicles operated by NCDAC staff, including sedans, trucks, transport vans, buses, tractor-trailers and heavy-duty maintenance/construction vehicles.

Food and Nutrition Services

Responsible for  facilitating food and nutrition at all facilities, ensuring meals meets the nutritional needs of the offender populations, and ensuring that all facilities are in compliance with sanitation rules and regulations. The team also manages food procurement, inventory management procedures, menu compliance, and oversees the Food Management System (FMS) utilized by all food management, dietitians and medical staff. 

Radio and Transportation Communications

Manages, designs, and services all transportation/radio communications operations. This includes 52,000 two way radios on the statewide NXDN Radio System across NCDAC facilities/sites and support for systems including the VIPER and all Public Safety Communications systems. In addition, this team designs, engineers, and constructs towers and radio services to support all NCDAC department needs.

Sustainability and Energy Management

Efforts include sustainable land management practices, energy efficiency through Building Automation,  LED lighting and Performance Driven Maintenance, water efficiency, and promoting resiliency for infrastructure and buildings. See highlights of Sustainability and Energy Management initiatives below.

Current Initiatives

NC Department of Adult Correction
Division of Support Services

Street Address:
214 West Jones St. Raleigh

Mailing Address:
5201 Mail Service Center
Raleigh, NC 27699-5201